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Best and worst UK places to work in 2023 named

Lily Walton
January 3, 2023

New research has revealed the best and worst rated places to work in 2023, based on reviews from a community of 430,000 UK shift workers.

The results have been put together by community-powered job platform Breakroom based on its users' feedback on their job, pay, benefits, shifts and management.

According to the findings, the best employer in the UK is NATS, formerly known as the National Air Traffic Service, which rates 9.1, followed by BAE Systems who came second with 8.9, closely followed by Unilever with the same score.

The reviews show that the worst place to work in the UK is care provider Comfort Call, which came out with a 2.8 rating, followed by another care provider, Eden Futures (3.3) and Canadian coffee chain Tim Hortons (3.4).

Co-Founder and CEO of Breakroom, Anna Maybank, commented: “Our communities list of the best and worst-rated employers highlights which employers are listening to employees and meeting their needs and the employers that need to improve.

“We’ve built the first community-powered jobs platform that helps users not only find a job but also learn what it’s like to work there from people who already do.

The top 20 best rated places to work in 2023 came out as:

  1. NATS
  2. BAE Systems
  3. Unilever
  4. Hitachi
  5. RSA Insurance
  6. TransPennine Express
  7. Bentley Motors
  8. Cummins
  9. Greater Anglia
  10. South Western Railway
  11. Hastings Direct
  12. GKN Aerospace
  13. Transport for Wales
  14. Airbus
  15. E.ON
  16. Sellafield Ltd
  17. Taylor Wimpey
  18. Fire Service
  19. Rolls-Royce
  20. American Express

And, according to the results, the top 10 worst places to work in 2023 are:

  1. Comfort Call
  2. Eden Futures
  3. Tim Hortons
  4. Max Spielmann
  5. Bodycare
  6. Poundstretcher
  7. Choice Care
  8. Victoria's Secret
  9. Valorum Care Group
  10. McColls

The top 10 hospitality employers are:

  1. Five Guys
  2. Nando’s
  3. Prezzo
  4. Welcome Break
  5. The Ivy
  6. YO! Sushi
  7. Las Iguanas
  8. Wagamama
  9. Itsu
  10. Bella Italia

And the top 10 retail employers are:

  1. John Lewis & Partners
  2. IKEA
  3. Lush
  4. Ocado
  5. Homesense
  6. Waterstones
  7. Selfridges
  8. Amazon
  9. Hotel Chocolat
  10. Carpetright